Claims and services

Take a look at possibilities how to file a claim.

Cars & Vehicles

File a claim from your car insurance or liability insurance.

Home & Liability

File a claim from property and liability insurance for real estate ownership.

File a claim

Business & Industrial insurance

File a claim from business and industrial insurance.

File a claim

Travel insurance

File a claim from travel insurance.

File a claim

You can send us an email in English to our claim department

Please write down to us following details. Our colleagues from claim dept. will register the claim and you will receive confirmation, claim number and list of other documents if required.

hlaseni@allianz.cz

your contract number

what happened (describe the event in couple sentences)

when did it happen (date and time)

what is estimated value of the damage

what was damaged

if you have photos, please attach them

@media (max-width: 703px) { .c-tile__product--container .c-tile__product-tile--wrapper { display: flex; flex-direction: column; flex-wrap: wrap; } .c-tile__product-tile-navigation { display: none; } }

Need other services?

Upload speedometer

Abroad accidents from car insurance

Document upload and harm information

Insurance payment

Personal data change

Electronic communication activation

Motor insurance:

Clients remain in the driving seat during the claims journey

Learn more about the claims tracker

How can we help?

Contact Us

Call centre – details about the products, calculations, your current contracts, payments, etc. English speaking opearator is available on Weekdays from 9 am till 5 pm. Would you like to meet us in person in our Prague office? Make a booking and meet our English speaking colleagues on English Wednesdays.

Find all documents relevant to you

Forms, sample contracts, templates, insurance conditions, info-sheets and other useful documents.

More details